RETURN & REFUND POLICY

At SIVIC, we want you to feel confident when shopping with us. If your purchase isn't the right fit, we're here to help with a straightforward return process.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items should be:

• Unworn and unused

• In their original condition

• Free from stains, odors, damage, or signs of wear

• Returned with original tags and packaging when applicable

How to Request a Return

Please contact us at:

Email: MilesTsoukalas094027@hotmail.com
Phone: +61 3 9432 8407

Please include your order number, the item you wish to return, and the reason for the return. Photos may be requested where necessary.

Please wait for return instructions before sending any item back.

Refunds

After your returned item is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and clear photos of the item and packaging.

Return Shipping

Unless an item is defective, damaged, or incorrectly sent, return shipping costs may be the responsibility of the customer.

Contact Us

SIVIC
9 Railway Crescent
Croydon, Victoria 3136
Australia

Email: MilesTsoukalas094027@hotmail.com
Phone: +61 3 9432 8407